Expressions for Business Letters

Salutation – Addressee known

Dear Ms / Miss / Mrs / Mr / Dr …

Salutation – Addressee unknown

Dear Sir / Dear Sirs

Gentlemen

Dear Madam

Ladies

Dear Sir or Madam

Ladies and Gentlemen

To whom it may concern

First Paragraph

We have received your letter dated …

Many thanks for … / Thank you (very much) for …

This is to confirm …

We hereby inform you …

Final Paragraph

If you have any questions, do not hesitate to contact us.

We look forward to your reply.

We are looking forward to hearing from you soon.

Greeting – Addressee known

Yours sincerely / Sincerely yours

Greeting – Addressee unknown

Yours faithfully / Faithfully yours

Sincerely / Sincerely yours